{"id":28538,"date":"2025-01-17T16:36:05","date_gmt":"2025-01-17T16:36:05","guid":{"rendered":"https:\/\/www.simplybusiness.co.uk\/?page_id=28538"},"modified":"2026-01-15T11:54:23","modified_gmt":"2026-01-15T11:54:23","slug":"landlord-claims","status":"publish","type":"page","link":"https:\/\/www.simplybusiness.co.uk\/insurance-claims\/landlord-claims\/","title":{"rendered":"Making a landlord insurance claim"},"content":{"rendered":"\n
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Making a landlord
insurance claim<\/h1>\n\n\n\n

We\u2019ll help you get back on track<\/p>\n<\/div>\n\n\n\n

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Landlord insurance claim<\/a><\/mark><\/strong><\/p>\n<\/div>\n\n\n\n

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Home emergency claims<\/a><\/strong><\/p>\n<\/div>\n\n\n\n

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What you’ll need<\/a><\/strong><\/p>\n<\/div>\n\n\n\n

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4-<\/a>step<\/a> claims process<\/a><\/strong><\/p>\n<\/div>\n\n\n\n

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Why are claims rejected?<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Before you get in touch<\/h2>\n\n\n\n
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Damage control<\/h3>\n\n\n\n

Do what you can to stop further damage and reduce the risk of the claim getting worse.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Check your coverage and excess<\/strong><\/h3>\n\n\n\n

Read your policy documents to check your excess and what you\u2019re covered for.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Understanding claim rejections<\/strong><\/h3>\n\n\n\n

Read our reasons why some landlord insurance claims are rejected.<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Get a crime reference number<\/strong><\/strong><\/h3>\n\n\n\n

Call the police and get a crime reference number if the damage was caused maliciously or intentionally.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Landlord insurance claims<\/strong><\/h2>\n\n\n\n

Start a landlord insurance claim here. Using our simple form, you can make a claim online, and our UK-based specialist team at Sedgwick will give you a call back.<\/p>\n\n\n\n

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Make a claim<\/a><\/div>\n\n\n\n
Track a claim<\/a><\/div>\n<\/div>\n\n\n\n

Call Sedgwick now on: 0333 207 0560<\/mark><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Home emergency insurance claims<\/strong><\/h2>\n\n\n\n

This is the place to start a claim if you have a landlord home emergency insurance policy. Home emergency covers you during a crisis, for example a boiler failure, damage to the roof,  wasp infestation, or plumbing leaks. <\/p>\n\n\n\n

Using our simple form, you can make a claim online and our specialist team at CET (provided by the insurer Arag) will give you a call back.<\/p>\n\n\n\n

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Make a claim<\/a><\/div>\n<\/div>\n\n\n\n

Call the team at CET on: 0343 2272362<\/strong><\/mark><\/strong><\/p>\n\n\n\n

Only the insured person or an authorised person will be able to make a claim under your policy. It\u2019s important to tell the team about the emergency as soon as possible. <\/p>\n<\/div>\n\n\n\n

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To make sure you\u2019re prepared, CET will ask the person reporting the claim to confirm: <\/h3>\n\n\n\n
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