{"id":1710,"date":"2024-05-03T14:43:49","date_gmt":"2024-05-03T14:43:49","guid":{"rendered":"https:\/\/www.simplybusiness.co.uk\/nps\/"},"modified":"2025-07-21T15:30:55","modified_gmt":"2025-07-21T15:30:55","slug":"nps","status":"publish","type":"page","link":"https:\/\/www.simplybusiness.co.uk\/support\/nps\/","title":{"rendered":"How did we do?"},"content":{"rendered":"\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\" style=\"border-bottom-color:var(--wp--preset--color--lead-50);border-bottom-width:1px\">\n<div class=\"wp-block-column has-indigo-to-teal-gradient-background has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-no-margin hero has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--150);padding-bottom:var(--wp--preset--spacing--150)\">\n<h1 class=\"wp-block-heading has-text-align-left has-white-color has-text-color has-link-color has-max-huge-font-size wp-elements-a8108ac5b288815593e43836b3fbbae1\">How did we do?<\/h1>\n\n\n\n<p class=\"has-text-align-left has-white-color has-text-color has-link-color has-medium-font-size wp-elements-d8d0e0a4a529109a656d6b657a7821d1 wp-block-paragraph\" style=\"line-height:1.7\">We review every piece of feedback. We look forward to hearing from you!<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"sb-nps-form-block wp-block-simply-business-nps-form\">\n\t<div aria-hidden=\"true\" class=\"sb-nps-form-block__confirmation\">\n\t\t<h2 class=\"sb-nps-form-block__title\">\n\t\t\tAll done!\t\t<\/h2>\n\t\t<p>\n\t\t\tThanks for your feedback, it will help us improve our services. If you have a moment, <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/uk.trustpilot.com\/evaluate\/simplybusiness.co.uk\">please leave us a review on Trustpilot.<\/a>\t\t<\/p>\n\n\t\t<p>\n\t\t\t<a class=\"sb-nps-form-block__anchor\" href=\"\/support\">\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\"><path fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"square\" stroke-width=\"1.5\" d=\"m6 2 5 5.978L6 14\" \/><\/svg>\n\t\t\t\t<span>Back to Help &amp; Support<\/span>\n\t\t\t<\/a>\n\t\t<\/p>\n\t<\/div>\n\n\t<div aria-hidden=\"false\" class=\"sb-nps-form-block__content\">\n\t\t\t\t\t<h2 class=\"sb-nps-form-block__title\">\n\t\t\t\tThank you for your feedback\t\t\t<\/h2>\n\t\t\n\t\t<form id=\"nps-form\" class=\"sb-nps-form-block__form\">\n\t\t\t<div class=\"sb-nps-form-block__rating\">\n\n\t\t\t\t\t\t\t\t\t<label class=\"sb-nps-form-block__label\" htmlFor=\"rating\">\n\t\t\t\t\t\tHow likely would you be to recommend Simply Business to a friend or colleague?\t\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"sb-nps-form-block__rating-control\">\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-1\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-1\"\n\t\t\t\t\t\t\t\tvalue=\"1\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t1\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-2\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-2\"\n\t\t\t\t\t\t\t\tvalue=\"2\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t2\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-3\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-3\"\n\t\t\t\t\t\t\t\tvalue=\"3\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t3\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-4\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-4\"\n\t\t\t\t\t\t\t\tvalue=\"4\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-5\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-5\"\n\t\t\t\t\t\t\t\tvalue=\"5\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t5\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-6\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-6\"\n\t\t\t\t\t\t\t\tvalue=\"6\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t6\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-7\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-7\"\n\t\t\t\t\t\t\t\tvalue=\"7\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t7\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-8\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-8\"\n\t\t\t\t\t\t\t\tvalue=\"8\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t8\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-9\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-9\"\n\t\t\t\t\t\t\t\tvalue=\"9\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t9\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t\t\t<label htmlFor=\"rating-10\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"radio\"\n\t\t\t\t\t\t\t\tname=\"rating\"\n\t\t\t\t\t\t\t\tid=\"rating-10\"\n\t\t\t\t\t\t\t\tvalue=\"10\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t<span class=\"sb-nps-form-block__rating-radio\">\n\t\t\t\t\t\t\t\t10\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/label>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"sb-nps-form-block__helpers\">\n\t\t\t\t\t<span class=\"sb-nps-form-block__helper-label\">\n\t\t\t\t\t\t0 &#8211; Less likely\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"sb-nps-form-block__helper-label\">\n\t\t\t\t\t\tMore likely &#8211; 10\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"sb-nps-form-block__error\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"sb-nps-form-block__comment\">\n\n\t\t\t\t\t\t\t\t\t<label class=\"sb-nps-form-block__label\" htmlFor=\"comment\">\n\t\t\t\t\t\tPlease let us know why you gave us a rating of\u2026 <span id=\"prefill\">&#8230;<\/span>\t\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<textarea class=\"sb-nps-form-block__input\" id=\"nps_comment\" name=\"comment\" rows=\"4\"><\/textarea>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wp-block-button has-size-medium\">\n\t\t\t\t<button class=\"wp-block-button__link wp-element-button\" type=\"submit\">\n\t\t\t\t\tSubmit\t\t\t\t<\/button>\n\t\t\t<\/div>\n\n\t\t<\/form>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Refer a friend and get \u00a350 to spend online<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you like the way we do things at Simply Business, tell your friends about us! Hop over to our refer a friend page and fill in a few details. Grab your unique link and share it, or click the button to generate an email. If your friend follows the link and buys a policy, we\u2019ll send you and your friend a Gift Card each &#8211; \u00a350 for you, and \u00a325 for your friend!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-medium-font-size is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.simplybusiness.co.uk\/about-us\/refer\/\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\"><strong>Refer a friend<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How did we do? We review every piece of feedback. We look forward to hearing from you! Refer a friend and get \u00a350 to spend online If you like the way we do things at Simply Business, tell your friends about us! Hop over to our refer a friend page and fill in a few [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":5258,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"sb_hreflang":"","sb_hreflang_url":"","disable_breadcrumbs":false,"sb_breadcrumbs":[],"sb_faq_schema":"","sb_phone":"","sb_header_url_text":"","sb_secondary_logo":0,"sb_secondary_logo_url":"","sb_show_primary_cta":true,"sb_primary_cta_text":"","sb_primary_cta_url":"","sb_show_secondary_cta":true,"sb_secondary_cta_text":"","sb_secondary_cta_url":"","sb_show_contact_cta":true,"sb_contact_cta_id":"","sb_primary_cta_id":"","sb_secondary_cta_id":"","sb_no_sticky_header":false,"sb_show_last_updated_date":"","sb_enable_replacement_text":false,"sb_replacement_h1":"","_sb_hreflang_stale":false,"footnotes":""},"hidden-category":[],"import-page-type":[],"coauthors":[],"class_list":["post-1710","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer feedback - Simply Business UK<\/title>\n<meta name=\"description\" content=\"Compare business insurance including PL, PI and landlord insurance. Buy online or through our UK call centre.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplybusiness.co.uk\/support\/nps\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer feedback\" \/>\n<meta property=\"og:description\" content=\"Compare business insurance including PL, PI and landlord insurance. 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